{"id":3376,"date":"2025-01-02T18:15:30","date_gmt":"2025-01-02T18:15:30","guid":{"rendered":"https:\/\/www.gagliapac.com\/?page_id=3376"},"modified":"2025-03-06T08:53:10","modified_gmt":"2025-03-06T08:53:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.gagliapac.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Orders and Payments\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We accept payments via PayPal<\/strong> And Bank transfer<\/strong>, both in advance mode.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I receive an invoice for my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, you can enter your billing information at checkout. Your invoice will be sent via email once payment is confirmed.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I check the status of my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You will receive email notifications for every update on your order, from payment confirmation to shipping.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a minimum amount to place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The minimum amount to place an order is \u20ac35<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I request samples of your products?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, for specific orders or large quantity requests, you can contact us at info@gagliapac.com<\/a><\/strong> to evaluate the possibility of sending samples.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have any special offers or discounts?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We offer graduated discounts for large quantities. Sign up to our newsletter to receive updates on promotions and special offers!<\/p>

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Shipping & Returns<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow much are shipping costs?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Shipping costs are automatically calculated at checkout based on the weight, volume and destination of the items purchased.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I schedule delivery for a specific day?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can schedule the delivery and you can also track the shipment through the tracking link that we will send you by email.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if the courier doesn't find me at the time of delivery?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In case of failed delivery, the courier will leave a notice and attempt a new delivery. For more information, you can contact the courier's customer service directly.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take for a refund to be processed for a return?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Once the returned product is received and inspected, your refund will be processed within 7-10 working days<\/strong>.<\/p>

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Contact us immediately at info@gagliapac.com<\/a><\/strong> attaching product photos and order number. We will assist you in solving the problem.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Account and Customer Support<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need to create an account to place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, creating an account allows you to track orders, save addresses, access your data faster, and receive discount codes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs my personal data safe?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, on Gagliapac<\/strong> We process your data in compliance with the GDPR. All payments and personal data are protected by advanced encryption systems.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I contact customer service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can write to us at info@gagliapac.com<\/a><\/strong>. We respond to all inquiries within 24 working hours<\/strong>.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the customer service hours?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our customer service is available from Monday to Friday, from 9:00 to 17:00<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Domande frequenti Ordini e Pagamenti Quali metodi di pagamento accettate? Accettiamo pagamenti tramite PayPal e Bonifico Bancario, entrambi in modalit\u00e0 anticipata. Posso ricevere una fattura per il mio ordine? S\u00ec, al momento del checkout puoi inserire i tuoi dati di fatturazione. La fattura verr\u00e0 inviata via email una volta confermato il pagamento. \u00a0 Come posso […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-3376","page","type-page","status-publish","hentry"],"yoast_head":"\nDomande Frequenti - Gagliapac<\/title>\n<meta name=\"description\" content=\"Gagliapac protegge i vostri prodotti. 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